faq

Do I need to create an account to place An order ?

No, you can place orders without an account. However, our team can better serve you in the process and with future orders through your personal customer account. Your personal information will be perfectly protected by . With an account, our customer care team can easily and quickly find your order and invoice history should you have a problem with a purchase. We value your time.

What payment methods does accept and is it safe to use My credit card online?

We accept Debit / Credit Card: Visa, Mastercard, Apple Pay, American Express, PayPal. It is always safe to process your Debit and Credit Card information with us.

How can I track my order after the invoice is received?

When you place an order with , your order is processed and shipped within 7-14 BUSINESS DAYS, weekends are exceptional. You’ll receive an email of your confirmed order with a tracking number located on it. You may access your tracking information by simply clicking on the tracking number in your email. This tracking information is the most current up-to-date information on your shipment. If the tracking number is not updating within a week, please contact  for further assistant.

Can I change or cancel an order I placed at ?

You can manage and track the order you placed online by contacting the support team at . You will need your order number and email address. However, once the order begins processing in our system, we may not be able to amend it. Please take extra care when placing an order, as does not accept any changes on orders that have already been processed. By placing an order, you expressly agree to follow and abide by these terms.

Shipping :

How can I track my package at your website ?

You can just simply click HERE Track Your Order 

Which destinations does ship to?

We ship to wordwide .

For complete shipping information, please refer to our Shipping Policy.

Does ship to multiple addresses ?

We do not ship to multiple addresses within one order. You would need to place each order individually, per shipping address.

How long does delivery take and how much does is cost?

Estimated Delivery for orders within  U.S. are 7-14 business days within the shipping date.

We offer Free Standard Shipping on all Our Products.

What if my purchase was damaged during the delivery?

Please inform our customer care support@easy-cases.com right away after you find that the received item(s) are damaged. We will solve the matter as soon as possible.

Refund and Return Policy:

Can I request my refund if I decided to return my purchase ?

Yes, you can request a refund if the returned item's condition qualifies as unused without a price difference in the process. More information please check our Refund and Return Policy.